AceJili Terms and Conditions — Know the Rules

1 Acceptance of Terms

Welcome to AceJili. By accessing, registering on, or using the AceJili platform at acejili.best, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These Terms form a legally binding agreement between you and AceJili.

If you do not agree with any part of these Terms, you should not register an account or continue using the platform. AceJili reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We recommend checking this page periodically for changes.

2 Eligibility & Registration

To register and maintain an account at AceJili, you must meet all of the following conditions:

• You are at least 21 years of age. AceJili strictly complies with Philippine regulations that set the minimum age for online gambling at 21.
• You are physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of play.
• You are registering on your own behalf and for your own personal, recreational use — not on behalf of any third party.
• You are not a current employee, contractor, or immediate family member of an AceJili employee in a role that involves access to the platform's operational data.
• You have not previously been excluded or banned from AceJili under a self-exclusion request or a platform-initiated suspension.

During registration, you are required to provide accurate, current, and complete information. AceJili may request identity verification documents at any time, including but not limited to a government-issued ID, proof of address, and proof of the payment method used. Providing false information is grounds for immediate account suspension and forfeiture of any balance.

3 Account Management

One Account Per Player

Each individual may hold only one registered account at AceJili. Registering additional accounts — whether under the same name, a different name, or using a different device or IP address — is a violation of these Terms. AceJili uses technical and manual checks to identify duplicate registrations. Any accounts identified as duplicates will be closed and any associated balances forfeited.

Account Security

You are responsible for keeping your login credentials secure. Do not share your username or password with anyone. AceJili will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact AceJili support immediately.

AceJili operates a Know Your Customer (KYC) process in compliance with anti-money laundering obligations. You may be asked to submit any of the following documents before a withdrawal is approved:

• A valid government-issued photo ID (Philippine passport, SSS ID, UMID, driver's licence, PhilSys national ID)
• Proof of registered address (utility bill or bank statement issued within the last 3 months)
• Screenshot or confirmation of the GCash, Maya, or bank account used for deposits

Delays in submitting verification documents may temporarily hold your withdrawal request. AceJili processes KYC submissions as quickly as possible and aims to complete standard verification within two (2) business days.

An account is considered inactive if there has been no login activity for a continuous period of twelve (12) months. AceJili may apply an administrative charge to inactive accounts in line with platform policy. Players will be notified before any charge is applied. Reactivation is possible by logging back in and contacting support.

4 Deposits & Payments

AceJili accepts deposits in Philippine Peso (₱) through the following payment channels available to Filipino players:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit/credit cards

All deposits must come from a payment account registered in your own name. AceJili does not accept third-party deposits. Minimum deposit amounts vary by payment method and are displayed at the point of deposit. Most deposits are credited to your AceJili account instantly.

All transactions on AceJili are conducted in Philippine Peso (₱). No currency conversion is applied. The amount you deposit is the amount credited to your playing balance, subject to any applicable payment processing terms from your chosen payment provider.

If a deposit does not appear in your AceJili account within the expected timeframe, please contact support with your transaction reference number. AceJili will investigate and resolve confirmed deposit issues within two (2) business days. Chargeback requests submitted to your bank or payment provider without first contacting AceJili support are treated as a breach of these Terms and may result in account suspension.

5 Withdrawals

AceJili processes withdrawal requests to GCash, Maya, and Philippine bank accounts registered in your name. The following conditions apply to all withdrawal requests:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Withdrawal requests can only be directed to a payment account in your own name. No third-party withdrawals are permitted.
• Any active bonus funds must meet the applicable turnover requirement before the associated balance becomes eligible for withdrawal.
• Standard withdrawal requests are typically processed within a few hours for GCash and Maya. Bank transfers may take up to one (1) business day.
• AceJili reserves the right to request additional verification documentation for withdrawal requests above a threshold amount defined by internal compliance policy.
• Minimum withdrawal amount is ₱200. Maximum single withdrawal amounts are displayed in the cashier section.

6 Bonuses & Promotions

AceJili offers bonuses and promotional offers to both new and existing registered players. By claiming any bonus or promotional offer on the platform, you agree to the specific terms attached to that offer. The following general rules apply to all AceJili bonuses:

Every bonus at AceJili carries a turnover (also referred to as wagering or rollover) requirement. This means the bonus amount — and in some cases the deposit amount as well — must be wagered a specified number of times before it and any associated winnings become eligible for withdrawal. The exact multiplier is always stated clearly in the promotion detail page. Always read the bonus terms before claiming.

Unclaimed or unused bonus credit expires after the period stated in the specific promotion. Expired bonus funds are removed from the account automatically and are not recoverable.

AceJili monitors bonus activity to ensure promotions are used as intended. Practices that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same welcome bonus, using bonuses to make bets that neutralise each other regardless of outcome, or systematically exploiting promotional structures in a way that is inconsistent with normal recreational play. AceJili reserves the right to void bonus balances and associated winnings, and to suspend accounts where bonus abuse is confirmed.

7 Gaming Rules & Fair Play

All games available on the AceJili platform — including but not limited to Tongits, fishing games, slots, live casino, bingo, and sports/esports betting — use certified random number generation (RNG) systems or live providers whose outcomes are independently audited.

AceJili does not manipulate game outcomes. The results of all games are determined by the underlying software and, in the case of live casino products, by the physical results of a real game conducted by a live dealer. AceJili has no ability to alter these results after a bet is placed.

Game malfunctions — such as software errors, disconnections during a round, or display glitches — are handled according to the specific game provider's rules. In the event of a confirmed malfunction that produces an erroneous result, AceJili reserves the right to void the affected round and return stakes to the player's balance. Winnings generated by a confirmed malfunction are not valid and will not be paid out.

8 Sports & Esports Betting Rules

The following additional rules apply specifically to sports and esports betting markets at AceJili:

• Bet acceptance: All bets are accepted subject to AceJili's right to reject any wager at its discretion, including bets placed after an event has concluded or in-play markets that have closed.
• Void bets: Bets on cancelled, postponed, or abandoned events are voided and stakes returned, unless the event is rescheduled and completed within the timeframe stated in the specific market rules.
• Obvious errors: If odds are published due to a clear human or technical error — such as a price significantly out of line with the prevailing market — AceJili reserves the right to void bets placed at those odds.
• Maximum payout: Individual bet payouts are subject to a maximum payout limit that varies by sport and market. Limits are displayed on the bet slip before confirmation.
• Live betting: Live in-play bets are accepted subject to a brief processing window. Bets submitted during a suspension of the live market will not be accepted.
• Match fixing: Any account found to be involved in placing bets connected to match fixing or the manipulation of sporting events will be permanently closed and the matter reported to relevant authorities.

9 Responsible Gaming

AceJili is committed to promoting responsible gaming across all products on the platform. We recognise that for a small number of players, gaming can become problematic, and we take that seriously.

The following tools are available free of charge to all registered AceJili players:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. Limits take effect immediately and can only be increased after a cooling-off period.
• Session time reminders: Receive a notification after a set amount of continuous play time.
• Reality checks: Periodic on-screen prompts that show you how long you have been playing and your net position for the session.
• Self-exclusion: Request a temporary or permanent exclusion from the platform. AceJili will close your account and prevent re-registration for the duration of the exclusion period.

For more information and additional resources, visit the Responsible Gaming page. If you are concerned about your own or someone else's gaming habits, please use these tools or contact our support team directly.

10 Privacy & Data

AceJili collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy. Key points include:

• Personal information you provide during registration is used to manage your account, verify your identity, and process transactions.
• AceJili does not sell your personal data to third parties for marketing purposes.
• Transaction and gaming data may be shared with regulatory authorities as required by law.
• You have the right to request access to, correction of, or deletion of your personal data by contacting AceJili support, subject to legal retention obligations.

11 Prohibited Conduct

The following conduct is strictly prohibited at AceJili and will result in immediate account suspension and potential legal action:

• Registering more than one account, or assisting another person in creating a duplicate account
• Using automated software, bots, scripts, or artificial intelligence to interact with the platform in place of genuine human play
• Exploiting software bugs, glitches, or errors for financial gain
• Using stolen or unauthorised payment instruments to fund an account
• Using the platform to launder money or for any other illegal financial activity
• Colluding with other players in card games or sports betting markets to influence outcomes
• Threatening, harassing, or abusing AceJili staff or other players
• Providing false identity information or falsified verification documents

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, AceJili's total liability to you in connection with your use of the platform — whether arising in contract, tort, breach of statutory duty, or otherwise — is limited to the amount of funds held in your AceJili account at the time the relevant event giving rise to the claim occurred.

AceJili is not liable for any indirect, incidental, or consequential losses including but not limited to loss of profit, loss of expected gaming winnings, or losses arising from platform downtime or technical issues outside of AceJili's reasonable control. Nothing in these Terms limits AceJili's liability for fraud or for death or personal injury caused by negligence.

13 Amendments to Terms

AceJili may update these Terms and Conditions at any time. When material changes are made, AceJili will notify registered players by email or by displaying a prominent notice on the platform. The updated Terms will show the revision date at the top of this page. Your continued use of AceJili after the effective date of any change constitutes your acceptance of the revised Terms.

If you do not agree with a material change to these Terms, your option is to close your account and withdraw any remaining balance before the change takes effect. Contact AceJili support if you need assistance with this process.

14 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of AceJili that cannot be resolved through good-faith negotiation between you and AceJili shall be subject to the jurisdiction of the appropriate Philippine courts.

AceJili operates under applicable Philippine online gaming regulations. Players are responsible for ensuring that their use of the platform is lawful in their jurisdiction.

15 Contact Us

If you have any questions about these Terms and Conditions or any aspect of your AceJili account, please reach out to the support team through the following channels:

• Email: support@acejili.best
• Live Chat: Available 24/7 through the chat widget on the platform after login
• Response Time: Support aims to respond to all emails within 24 hours; live chat responses are typically under 5 minutes during staffed hours

For responsible gaming-related matters, please visit the dedicated Responsible Gaming page for specialised resources and tools. For questions about your data, refer to the Privacy Policy page.